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Need Some Help?


Well, I’m sorry to hear you’re having trouble with the free printable!

Please take a moment to read through this troubleshooting page.

So far, every time there’s been an issue, one of the below suggestions has solved the problem.

Table of Contents

  • Common Printable Problems
    • I didn’t get the printable.
    • The printable won’t download for me.
    • I can’t get the printable to print for me.
    • How do I use an editable printable.
    • The font isn’t right on the editable printable.
    • How do you get rid of black boxes when printing?

Common Printable Problems

If you’ve tried all of the suggestions below, feel free to contact me at mc@fun-a-day.com. Just be sure you’ve tried everything here first, as it’ll save us both time.

I didn’t get the printable.

Here are ways to ensure that you’ve received printables from me:

  • Search your inbox for the email address my free printables are being sent from – mc@fun-a-day.com. Sometimes email providers hide emails from sources they consider unknown.
  • Add the following email addresses to your approved contacts list – mc@fun-a-day.com and rda.of.fun@gmail.com.
  • If you are using a school email or a school computer, please know that many schools have firewalls and pop-up blockers in place. This would prevent the printables from being delivered.
    • If that’s the case, see if the above emails can be added to the approved contacts.
    • Or use your home email for the free printables. Gmail almost always allows them through (although they might be in your promotions tab).
  • Check your spam folder.

The printable won’t download for me.

If this is the problem you’re running into, try these suggestions:

  • Read the information above regarding trying to access the free printables from a school email or school computer.
  • Make sure you don’t have a pop-up blocker in place. If you do, turn it off and try again.
  • Give it a few minutes. Some files are larger than others and take a little more time to download.
  • Check your computer’s download file, as the printable might be there already.
  • Sometimes it’s the browser causing trouble. Try from a different browser.

I can’t get the printable to print for me.

How to make sure the printable actually gets printed:

  • 99.9% of the time, this issue crops up because you don’t have the newest version of Adobe Reader installed. It’s free, and you need the newest version to print my free downloads.
  • Check that you’ve selected the correct printer in the printer menu.
  • Make sure that you are printing the file from Adobe Reader (and NOT a preview).
  • Double check that your printer is working correctly and up-to-date.
  • Make sure that you are printing from your computer (rather than a phone or a tablet).

How do I use an editable printable.

Editable printables are awesome, in my opinion, but they can take a little getting used to! Here are some tips:

  • As I mentioned above, please make sure that you have the newest version of Adobe Reader installed. You might not be able to edit the printable if you don’t have the most up-to-date version.
  • In many of my editable printables, I leave some space-saver words in the areas you can edit. For example, in the printable Sign-In Book, I have “Miss Mary Catherine’s Class” on the front page. Take your cursor and highlight that text, and then change it to what you want it to say.

The font isn’t right on the editable printable.

This question has only popped up once or twice, but I figured I’d add it to our help section just in case! If you’re running into this problem, it’s likely one of the following issues:

  • As mentioned a few times above, you need to make sure you have the newest version of Adobe Reader installed. If you don’t, the fonts I chose might not show up correctly on your computer.
  • You also need to make sure that you’ve pulled the printable up in Adobe Reader. If you are using the editable printable in your computer’s default PDF reader, the fonts and formatting won’t work right.

How do you get rid of black boxes when printing?

It’s not fun when you printed a file and there are black boxes behind some (or all!) of the clip art. If you’re running into this issue, here are a few ways to fix the issue:

  • Make sure you’re opening the printable in the most up-to-date version of Adobe Reader. Not a web preview, not anther PDF program.
  • Print the file from your computer, rather than a phone or a tablet.
  • When you go to print, choose “Advanced” in the box that pops up.
    • Then click “Print as Image” near the top.
  • If you’re printing from a Mac, I stumbled upon one more thing to try:
    • Find the file.
    • Click and hold.
    • Press Control.
    • Choose Open With Adobe.

Thanks again for visiting Fun-A-Day! If you ever want to share how you’re using my free printables in the classroom (or at home!), feel free to snap some photos to show me. Tag me on Instagram, Facebook, or Twitter. I love seeing how other kids and teachers/parents are interacting with my creations.

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My name is Mary Catherine, and I love to share meaningful {and fun} learning activities for kiddos! Feel free to browse and stay awhile!

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